FAA Course Acceptance Number: C-IND-IM-190903-K-012-001This session places the human factor element “lack of assertiveness” into the aviation maintenance environment, reviews factors related to assertiveness and ways to mitigate those factors.
Learning ObjectivesUpon completion of this session, participants will have the tools to understand:
- The role of assertiveness in the maintenance environment and factors surrounding it.
- Aviation safety rules and other regulatory matters related to assertiveness.
- Factors that impact assertiveness of aviation professionals and their awareness of the issue.
- Ways to mitigate negative factors and best manage assertiveness.
Target AudienceAnyone working in aviation.
KeywordsHuman Factors, Aviation Business, Safety, Dirty Dozen, Lack of Assertiveness